FAQs

Following are some of the most frequently asked questions about Gemini Dynamic Product Ads.

What image sizes does DPA support?

The recommended image sizes are 627x627 and 1200x627. However, since many advertisers will want to use the feeds they provide to Facebook, we will also accommodate 600x600 (or at least 450x450).

Square or horizontal images are preferred over vertical images.

It is also recommended to avoid images with borders or extra padding as this will result in an effectively smaller product image.

What about vertical images?

We are currently working on a solution for vertical images.

How do we upload the product feed into Gemini?

Product Catalog Feed URLs only support FTP protocol in the URL (SFTP is not supported). If a client provides SFTP, we will need to ask for FTP-only or create a Yahoo Dropbox.

What is the minimum/maximum feed size?

Currently there is a maximum feed size of 1.5 million products. If your client has a product feed exceeding that amount, product can help break the feed into multiple parts and load under one account. There is no minimum feed size.

What if my client is already on Facebook Dynamic Ads?

That’s ideal. Since set-up for Yahoo DPA is consistent with the set-up for Facebook Dynamic Ads, advertisers can essentially gain incremental value from their existing feeds.

What if my client is already using Product Listing Ads on AdWords?

While it’s great that your client is receptive to more personalized targeting, our set-up is not compatible with set-up for PLA and we cannot ingest Google feeds.

What regions are supported?

All regions where Gemini Native ads serve.

Important Change to Dropbox.yahoo.com - Required Use of FTPS

All dropbox.yahoo.com and asia-dropbox.yahoo.com connections will require the use of FTPS (FTP over TLS). Support for FTP will be discontinued. All client file transfers will require an explicit FTPS connection (rather an implicit FTPS connection).

FTPS will be required beginning 1/17/2018. Advertisers are advised to switch to FTPS beforehand to test their systems and processes.

After 1/17/2018, all users connecting to ftp://dropbox.yahoo.com or ftp://asia-dropbox.yahoo.com will be unable to connect and unable to update their feeds (including feeds for Dynamic Product Ads).

For more detailed information and FAQs, you can download a pdf file here.

Important

Please reach out to your account team if you require additional assistance.