Widget Gallery is empty

Every now and then (like today), on my Samsung the Widget Gallery looks like it's about to load, but then returns no data (I just see a greyed-out categories button). I know the TV is connected to the internet. The widgets that are already installed work just fine - - - it's JUST the Widget Gallery that doesn't seem to want to connect and render lists of widgets to install. Does this ever happen to anyone else? I've tried restarting the TV, logging in and out, but nothing seems to get the widget gallery working.

2 Replies
  • If it's helpful, I did a complete widgets factory reset, and now I get an "Unable to launch com.yahoo.widgets.tv.oobe" error. That could be an important clue. I don't know what that error means.
  • Is this issue still occurring for you? We did have a gallery services outage on July 5th but that was fixed later that day. Please let us know if you still experience this issue.

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