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Yahoo Mail! failure - can replicate

First off, yahoo is probably one of the hardest to file bug reports too, at least this is public so people can exploit them and they get what they deserve for this.. try it.. find a place to actually send in a bug report that isn't here! plenty of dead pages on "yahoo bug report" "bug report yahoo" in the search...

now down to business... the bill is in the post!

Basically if you send an email to a subdomain which uses a cname of the
domain - yahoo mail sends the email to the domain and not the subdomain.

upon failure yahoo reports the subdomain email address does not exist
when it tried to deliver it to the domain.


Example:

user emails: myemaillist@lists.nihaopaul.com

Email log server side shows:

rcpt to: myemaillist@nihaopaul.com does not exist.

Yahoo user gets an email back saying:

failed to send email to myemaillist@lists.nihaopaul.com


This is wrong on three counts:
It never tried to send the email to myemaillist@lists.nihaopaul.com
it did not respect the mailto: address
It did not return the correct status.


Out of the free email providers, yahoo mail is the only one that does
not respect the to address.

I can provide a testing mailinglist if needed,
myemaillist@lists.nihaopaul.com is fictional

by
1 Reply
  • Actually, It's not very difficult to communicate with the teams about issues. If you look through the help link (help.yahoo.com) provided at the bottom of all pages you will be able to find the help section. You can then go to the respective product you are having trouble with and the majority have communication forms.

    Here's the direct link for the one for Mail: http://help.yahoo.com/l/us/yahoo/mail/yaho...mail/index.html . There is also a help link at the top right of the Mail application for "send feedback" and "contact us".

    Since this is a forum for developers and not customer support for products the best thing you can do is send the same note through to that contact address so that you will be in direct communication with customer support instead of us acting as a middle man - it'll speed up the process.

    - Jon
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  • QUOTE (Jonathan LeBlanc @ Mar 13 2010, 09:59 PM) <{POST_SNAPBACK}>
    Actually, It's not very difficult to communicate with the teams about issues. If you look through the help link (help.yahoo.com) provided at the bottom of all pages you will be able to find the help section. You can then go to the respective product you are having trouble with and the majority have communication forms.

    Here's the direct link for the one for Mail: http://help.yahoo.com/l/us/yahoo/mail/yaho...mail/index.html . There is also a help link at the top right of the Mail application for "send feedback" and "contact us".

    Since this is a forum for developers and not customer support for products the best thing you can do is send the same note through to that contact address so that you will be in direct communication with customer support instead of us acting as a middle man - it'll speed up the process.

    - Jon


    Thanks buddy, i did search but these 'all new' forms didn't show up! submitted!

    it's also good information for developers to know especially when testing to subdomains any mail features.
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