Where to get Support?


I have undocumented errors while accessing the Placefinder-API and also an strange/unexpected behaviour of this API. And I realy do need support on this problems soon. So where to get real support. I mean.. I pay for that shi* and all I can find is an Forum and a Mailing-List. Both dont't seem to be suported, because there are only Questions and nearly no answers, exept :"please look at the Community" ... REALY? So whats wrong with the support or what did I miss???

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