Alerts

You can monitor key app metrics whether you’re logged into Flurry or not. Alerts are delivered via email or - if you have the Flurry app - as push notifications.

For example, you can have Flurry alert you when:

  • Your app experiences changes in the last hour

  • Specific app events spike or dip

  • Usage rise or falls day-over-day

  • The number of weekly average users passes your goal

  • Crashes surpass a certain threshold

Alert delivery preferences can be managed in your profile page in Flurry or in the Flurry App in your Preferences section.

Alert Set Up

You can set up alerts under the Admin section of Flurry on desktop or in the Alerts section of the Flurry app.

Metrics and Time Grain

You can set up alerts for any of the following Metrics:

Usage

  • Sessions

  • Active Users

  • New Users *

  • Total Time *

Behavioral:

  • Event Occurrences * (the number of times an event was triggered)

  • Users Triggering Event * (the number of different users triggering an event)

Crash:

  • Total Errors

  • Symbolicated Crash Devices

  • Symbolicated Crash Occurrences

  • Symbolicated Crash Impact Rate

Time Grain & Schedule

Alerts for all metrics except those with * can be configured Hourly, Daily, or Weekly. Alerts for metrics with * may be triggered Daily or Weekly.

Alerts schedule:

  • Hourly alerts are sent every hour.

  • Daily alerts are sent in the morning US Pacific Time Zone.

  • Weekly alerts are sent Monday morning US Pacific Time Zone.

Thresholds and Conditions

Alerts can be customized by these conditions:

  • When a metric passes a certain threshold in the specified time grain (last hour, last day or last week):

    • Rises Above - A metric is higher for the most recent Hour/Day/Week than the specified threshold

    • Falls Below - A metric is lower for the most recent Hour/Day/Week than the specified threshold

  • When a metric changes by a given amount, either In Total or As a Percent, for the most recent Hour/Day/Week compared to the preceding Hour/Day/Week

    • Changes By

      • Percent: The selected metric in the most recent Hour/Day/Week changed by more than the specified percent compared to the Hour/Day/Week that preceded it

      • In Total: The selected metric in the most recent Hour/Day/Week changed by more than the specified total compared to the Hour/Day/Week that preceded it

      • Note: Changed by may indicate a decrease or increase.

    • Increases By More Than

      • Percent: The selected metric in the most recent Hour/Day/Week increased by more than the specified percent compared to the Hour/Day/Week that preceded it.

      • In Total: The selected metric in the most recent Hour/Day/Week increased by more than the specified total compared to the Hour/Day/Week that preceded it

    • Decreases By More Than

      • Percent: The selected metric in the most recent Hour/Day/Week decreased by more than the specified percent compared to the Hour/Day/Week that preceded it.

      • In Total: The selected metric in the most recent Hour/Day/Week decreased by more than the specified total compared to the Hour/Day/Week that preceded it

Wait Frame

Optionally, you can ask Flurry to stop sending alerts for a certain number of time periods following an alert trigger. Use the Wait Frame to specify the delay. The delay units will follow the time grain for the alert.

For example, if you have an alert for when your app drops below a certain number of sessions in an hour, but don’t want multiple alerts for 6 hours after the first hour, you may specify the wait frame of 6 for your hourly alert.

Alert Management

Alerts are delivered via email or - if you have the Flurry app - as push notifications

If you want to only receive alerts via push notification, you can change your preferences. Just toggle the email preference in your Profile page in Flurry on desktop or in Settings > Preferences in the Flurry app.

If you want to discontinue alert push notifications, log into the Flurry app on iOS or Android and disable the alert toggle in Settings > Preferences.

Individual alerts may also be paused, edited or deleted. To pause an alert, go to Alerts in the app or desktop and change the toggle for the alert. You can use the edit icon (desktop) or tap an alert (app) to edit the alert name or trigger conditions. The delete icon (desktop) or swipe (app) will delete the alert entirely.

Alerts in Digest Format

Some alerts may be delivered in an email digest format if multiple alerts meet your criteria for the same time grain. This means that if 10 alerts are triggered for a given day, we will send you one alert email containing those 10 alerts.