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unable to install BrowserPlus

Any time I try to install BrowserPlus, it gets about 65% of the way through the download/install, and then gives me an "Error: unable to write (3): The system cannot find the path specified."

I'm running Windows Vista. What could be going on, and what additional information do you need from me to help with the diagnosis?

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  • QUOTE (Bill V @ Nov 4 2009, 11:40 PM) <{POST_SNAPBACK}>
    Any time I try to install BrowserPlus, it gets about 65% of the way through the download/install, and then gives me an "Error: unable to write (3): The system cannot find the path specified."

    I'm running Windows Vista. What could be going on, and what additional information do you need from me to help with the diagnosis?


    Hi Bill,

    Could you send us your installation logfile? Here is the on-disk location:
    http://browserplus.org/howdoi/

    You can also search through that file in a text editor for the string 'ERROR'.

    Thanks in advance for the additional info,
    lloyd
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  • QUOTE (Lloyd Hilaiel @ Nov 13 2009, 12:23 PM) <{POST_SNAPBACK}>
    Hi Bill,

    Could you send us your installation logfile? Here is the on-disk location:
    http://browserplus.org/howdoi/

    You can also search through that file in a text editor for the string 'ERROR'.

    Thanks in advance for the additional info,
    lloyd



    I have a similar problem. The installation program runs up to 67% but it doesn´t give me any error... it just stay there.
    I´m using Mac OS X 10.5.8. 2.4 GHz Intel Core 2 duo. Usually I use Firefox 3.5.6.
    I could install it without problems on my pc with Windows XP, and also on another Mac at work like the one I described before... but i could not install it on my Mac at home. I´ve tryed also with Safari... but it´s the same.
    Thanks
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