Just in case: I sent the requested info to browserplus-feedback on 03/17 18:34 (UTC+1) and didn't get any feedback.
Have you received it?
Hey T.Boyer,
Beautiful, it was lost in a biiiiig pile, but I've found it! Thanks for following up.
So you've got plugins for both browsers installed. this is good. and my original assessment was wrong.
So now the game is to narrow this down. here's the sequence of the installer:
1) installDaemon(); // populate Program Files\Yahoo! BrowserPlus (SUCCESS)
2) installPlugins(); // populate IE and FFX plugins directories (SUCCESS)
3) installPrefPanel(); // copy BrowserPlusPrefs.exe into Program Files\Yahoo! BrowserPlus\2.2.0
4) installUninstaller(); // copy BrowserPlusUninstaller.exe into ProgramFiles\Yahoo! BrowserPlus
5) makeLinks(); // create start menu links to uninstall and configuration panel start->programs->Yahoo! BrowserPlus
6) runPostFlight(); // attempt to remove all traces of old browserplus software on your machine
7) complete(); // create a single file that indicates to plugins installation is complete Program Files\Yahoo! BrowserPlus\2.2.0\.installed (yes, dot or period) (FAILURE)
So here's my assessment. you're stuck somewhere after step 2 and before step 7. by inspecting your system you can probably pinpoint more closely where, then we can have the problem bounded. It *must* be something environment specific.
Aside from that, the installation gets far enough that you should be able to run the thing. the logs you posted suggested that the plugins are running, but simply not seeing the file created by step 7, so they stop, assuming that installation is in progress.
If you want a workaround, create that ".installed" file in program files\yahoo! browserplus\2.2.0\.installed -- it's existence matters, not its contents (empty is fine). I expect that the install gets far enough that this should work.
WARNING: windows explorer in xp won't let you rename/nor create a file to ".installed". you'd have to use the command shell:
CODE
C:\> echo "" > "C:\Program Files\Yahoo! BrowserPlus\2.2.0\.installed"
and for the 7th time, thanks deeply for continuing to help us figure this out. solving problems like this is what we need to be doing right now. I think to that picture in the google chrome comic book. The engineer with a hammer banging on the browser "I want this thing to be rock solid". that's gotta be where we're at right now.
Meanwhile, I'm gonna add logging to the installer log so that in the future that logfile you gave us would be enough to diagnose this kind of problem. Ideally there would be a link in the installer that lets you send a bug report right then and there. Well shucks, ideally, it would always work right.
lloyd
