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Browser plus pop up locking my computer

Everytime I am accessing yahoo mail a pop up window appears from Yahoo Browser Plus and that locks everything. As soon as it appears , everything is blocked and I have no choice but to restart also unable to access yahoo mail

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  • QUOTE (Salil @ Mar 31 2010, 08:01 AM) <{POST_SNAPBACK}>
    Everytime I am accessing yahoo mail a pop up window appears from Yahoo Browser Plus and that locks everything. As soon as it appears , everything is blocked and I have no choice but to restart also unable to access yahoo mail



    Yes, I get the same problem. It asks if I want to update it but the popup box is too small to click on it.
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  • I am having the same problem. I e-mail tech support and have gotten no reply as of yet
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  • QUOTE (Julie @ Apr 2 2010, 12:57 PM) <{POST_SNAPBACK}>
    I am having the same problem. I e-mail tech support and have gotten no reply as of yet


    Hey All,

    This was an issue in a previous version of browserplus.

    To resolve the issue: You should be able to uninstall browserplus (start -> Program Files -> BrowserPlus -> Uninstall BrowserPlus).

    Then you can optionally install again via the "Attach Files More Easily" link in mail.

    If that doesn't work for you, please visit http://browserplus.org/diagnose - click "Start Diagnostics" then paste the first 100 lines or so here in the forum. From that we should be able to figure out exactly what's going wrong.

    very best,
    lloyd of the BrowserPlus team at Yahoo!
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