New Yahoo Email: Unexpected Navigation via Back Button

Ed15 Sep 2011 9:06 AM

Sequence
1. Login to email account
2. Access inbox
3. Select an unread email, transitions to new page.
4. Press browser 'Back' arrow to return to inbox.

Instead of the inbox, I'm redirected to the login screen.

It's hard to believe that Yahoo developers didn't encounter this during testing.  They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.

Ed
john23 Sep 2011 4:57 PM
I feel your pain. Best Yahoo mail my ass. I encountered this <strong>major </strong>issue during the Beta and was able to revert back to old mail, and I vowed never to switch to the new mail. However now Yahoo forces people to <em>&quot;upgrade&quot; </em>their perfectly fine email interface and those who are smart enough not to do so can&#39;t even access their email accounts anymore. Absolutely trash.<br><br><div class="quote"><div class="quotetop">QUOTE<cite>(Ed @ 15 Sep 2011 9:06 AM)</cite></div><blockquote class="quotemain"><br><span style="text-decoration:underline;">Sequence<br></span>1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed</blockquote></div>
Purrfect29 Sep 2011 4:57 AM
Agreed. This is terrible. I see absolutely no benefit to the new Yahoo mail. Major features listed include better spam filtering (happens on the back end, nothing to do with a client), no download (duh, this isn't a feature, it's how web-based applications like webmail work) and tabs that do nothing but get in my way when too many are open or I try to delete a draft.

All of that I could live with, but I have been using the back button for years and it is terribly annoying to have to stop and think if I am in an application where the back button doesn't work as it does in every other program.

I can only assume the new interface takes less processing power for Yahoo. I see absolutely no benefit in the new design to the end user.

QUOTE(john @ 23 Sep 2011 4:57 PM)
I feel your pain. Best Yahoo mail my #$%$ I encountered this major issue during the Beta and was able to revert back to old mail, and I vowed never to switch to the new mail. However now Yahoo forces people to "upgrade" their perfectly fine email interface and those who are smart enough not to do so can't even access their email accounts anymore. Absolutely trash.

QUOTE(Ed @ 15 Sep 2011 9:06 AM)

Sequence
1. Login to email account
2. Access inbox
3. Select an unread email, transitions to new page.
4. Press browser 'Back' arrow to return to inbox.

Instead of the inbox, I'm redirected to the login screen.

It's hard to believe that Yahoo developers didn't encounter this during testing.  They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.

Ed
J David11 Oct 2011 8:51 PM
It&#39;s lousy. &nbsp;I just saved a mail to draft and had nothing but problems while editing. &nbsp;It&#39;s terrible at changing fonts, and won&#39;t let me go down a few lines using enter without viewing problems. &nbsp;It is a battle to use and not worth the problems, and I still can&#39;t get to my bookmarks. &nbsp;I&#39;m sick and tired of being a guinea pig for corporations who have nothing better to do than tinker with things that aren&#39;t broken so they can make more money with advertising, driving our costs up for everything. &nbsp;<br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(Purrfect @ 29 Sep 2011 4:57 AM)</cite><blockquote class="quotemain">Agreed. This is terrible. I see absolutely no benefit to the new Yahoo mail. Major features listed include better spam filtering (happens on the back end, nothing to do with a client), no download (duh, this isn&#39;t a feature, it&#39;s how web-based applications like webmail work) and tabs that do nothing but get in my way when too many are open or I try to delete a draft.<br><br>All of that I could live with, but I have been using the back button for years and it is terribly annoying to have to stop and think if I am in an application where the back button doesn&#39;t work as it does in every other program. <br><br>I can only assume the new interface takes less processing power for Yahoo. I see absolutely no benefit in the new design to the end user. <br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(john @ 23 Sep 2011 4:57 PM)</cite><blockquote class="quotemain">I feel your pain. Best Yahoo mail my #$%$ I encountered this <strong>major </strong>issue during the Beta and was able to revert back to old mail, and I vowed never to switch to the new mail. However now Yahoo forces people to <em>&quot;upgrade&quot; </em>their perfectly fine email interface and those who are smart enough not to do so can&#39;t even access their email accounts anymore. Absolutely trash.<br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(Ed @ 15 Sep 2011 9:06 AM)</cite><blockquote class="quotemain"><br><span style="text-decoration:underline;">Sequence<br></span>1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed</blockquote></div></div></blockquote></div></div></blockquote></div></div>
MB21 Oct 2011 4:30 AM
<br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(Ed @ 15 Sep 2011 9:06 AM)</cite><blockquote class="quotemain"><br><span style="text-decoration:underline;">Sequence<br></span>1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed</blockquote><br>x 1000<br><br>Fix this Yahoo.&nbsp;</div></div>
EP23 Oct 2011 9:23 AM
Fix it now, it is unacceptable<br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(MB @ 21 Oct 2011 4:30 AM)</cite><blockquote class="quotemain"><br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(Ed @ 15 Sep 2011 9:06 AM)</cite><blockquote class="quotemain"><br><span style="text-decoration:underline;">Sequence<br></span>1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed</blockquote><br>x 1000<br><br>Fix this Yahoo.&nbsp;</div></div></blockquote></div></div>
C2 Nov 2011 10:40 PM
Possibly the worst interface design decision I have seen in my years in the computer industry.&nbsp; I&#39;ll bet bug entry #1 was &quot;Back Button Broke&quot; and some jerkhead manager said &quot;we can live with that&quot;.&nbsp; <br><br><div class="quote"><div class="quotetop">QUOTE<cite>(EP @ 23 Oct 2011 9:23 AM)</cite></div><blockquote class="quotemain">Fix it now, it is unacceptable<br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(MB @ 21 Oct 2011 4:30 AM)</cite><blockquote class="quotemain"><br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(Ed @ 15 Sep 2011 9:06 AM)</cite><blockquote class="quotemain"><br><span style="text-decoration:underline;">Sequence<br></span>1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed</blockquote><br>x 1000<br><br>Fix this Yahoo.&nbsp;</div></div></blockquote></div></div></blockquote></div>
Jason13 Nov 2011 12:03 PM
I use Gmail primarily.&nbsp; I don&#39;t know if it&#39;s because of habits I have there but two problems I have every time I use the new Yahoo Mail:<br><br>1. I press Backspace (which goes back a page in the browser history) to go back after reading a message.&nbsp; Since the new Yahoo Mail puts mail in a new tab in their own interface, it isn&#39;t in browser history, and thus I end up going back to the Sign In page.&nbsp; Terrible design flaw.<br><br>2. I go to send a message and I click the big &quot;Compose Message&quot; button instead of &quot;Send&quot;.&nbsp; I don&#39;t know why I do that but it&#39;s what I do.&nbsp; Every time.&nbsp; It&#39;s annoying.
Will T28 Nov 2011 11:55 AM
Yep I get get the back arrow problem too, it is infuriating, i hope this is a mistake rather than a permanent feature. I mean its the only website on the whole internet where clicking your back arrow does somthing other than take you back 1 page. . . . . .do somthing yahoo.<br><br><div class="quote"><div class="quotetop">QUOTE<cite>(Ed @ 15 Sep 2011 9:06 AM)</cite></div><blockquote class="quotemain"><br><span style="text-decoration:underline;">Sequence<br></span>1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed</blockquote></div>
anand4 Dec 2011 12:05 AM
I also had same problem.<br>Its shocking, yahoo team has not corrected it for so long,,<br>do it fastly, otherwise people will shift to other emails..<br><br><div class="quote"><div class="quotetop">QUOTE<cite>(Ed @ 15 Sep 2011 9:06 AM)</cite></div><blockquote class="quotemain"><br><span style="text-decoration:underline;">Sequence<br></span>1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed</blockquote></div>
A Person7 Dec 2011 3:56 PM
Just adding one more voice.&nbsp; Please fix this.&nbsp; I am getting tired of hitting the back button and loosing my search filters and such.&nbsp; Thanks!
Brian7 Dec 2011 6:13 PM
Horrible, horrible interface problem. &nbsp;This has made me switch to Gmail for primary use, though I still have too many people using my Yahoo address to abandon it.<br><br>I imagine that I can auto-forward Yahoo Mail to Gmail, and I&#39;m just about at that point.<br><br>My parents thought that their computer was broken or had a virus because of this problem.<br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(A Person @ 7 Dec 2011 3:56 PM)</cite><blockquote class="quotemain">Just adding one more voice.&nbsp; Please fix this.&nbsp; I am getting tired of hitting the back button and loosing my search filters and such.&nbsp; Thanks!</blockquote></div></div>
Grarnigh8 Dec 2011 4:02 PM
<br><div class="quote"><div class="quotetop">QUOTE<cite>(Ed @ 15 Sep 2011 9:06 AM)</cite></div><blockquote class="quotemain"><br><span style="text-decoration:underline;">Sequence<br></span>1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed</blockquote></div><br>You are probably in (classic page by page). View as in a Scrolling List. It opens the mail in the same window, so there is no need for the back button. It&#39;s like using using an old email software. It&#39;s really gay though. And it might turn you gay.
Barbara17 Dec 2011 7:36 PM
When I press the &quot;back&quot; button in Yahoo mail now, it doesn&#39;t even go to a log-in screen--it dumps me out of email entirely and back to my home page (Google).&nbsp; Truly unbelievable!<br><br> QUOTE (anand @ 4 Dec 2011 12:05 AM) I also had same problem.<br>Its shocking, yahoo team has not corrected it for so long,,<br>do it fastly, otherwise people will shift to other emails..<br><br> QUOTE (Ed @ 15 Sep 2011 9:06 AM)<br> Sequence<br> 1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed
Douglas23 Dec 2011 10:09 AM
Exactly.&nbsp; When I hit back it brings me to my home page.&nbsp; This is extremely frustrating, especially when you are doing a search...&nbsp; You can&#39;t look at an email and go back to the list without being redirected to the homepage then having to log back into Yahoo and start the search all over again.<br><br>After more than 10 years of using the old version I am very disappointed.&nbsp; This sucks!<br><br> QUOTE (Barbara @ 17 Dec 2011 7:36 PM) When I press the &quot;back&quot; button in Yahoo mail now, it doesn&#39;t even go to a log-in screen--it dumps me out of email entirely and back to my home page (Google).&nbsp; Truly unbelievable!<br><br>QUOTE (anand @ 4 Dec 2011 12:05 AM) I also had same problem.<br>Its shocking, yahoo team has not corrected it for so long,,<br>do it fastly, otherwise people will shift to other emails..<br><br>QUOTE (Ed @ 15 Sep 2011 9:06 AM)<br>Sequence<br>1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed
Bernard7 Jan 2012 4:05 AM
It is driving me frigging NUTS!!!&nbsp; This is what happens when people cannot leave well enough alone.&nbsp; Nothing ever &quot;New and Improved&quot; ever is. Ethanol in gasoline, the removal of phosphates from Cascade etc.<br><br> QUOTE (Douglas @ 23 Dec 2011 10:09 AM) Exactly.&nbsp; When I hit back it brings me to my home page.&nbsp; This is extremely frustrating, especially when you are doing a search...&nbsp; You can&#39;t look at an email and go back to the list without being redirected to the homepage then having to log back into Yahoo and start the search all over again.<br><br>After more than 10 years of using the old version I am very disappointed.&nbsp; This sucks!<br><br> QUOTE (Barbara @ 17 Dec 2011 7:36 PM) When I press the &quot;back&quot; button in Yahoo mail now, it doesn&#39;t even go to a log-in screen--it dumps me out of email entirely and back to my home page (Google).&nbsp; Truly unbelievable!<br><br>QUOTE (anand @ 4 Dec 2011 12:05 AM) I also had same problem.<br>Its shocking, yahoo team has not corrected it for so long,,<br>do it fastly, otherwise people will shift to other emails..<br><br>QUOTE (Ed @ 15 Sep 2011 9:06 AM)<br>Sequence<br>1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed
Mike21 Jan 2012 2:38 PM
One more voice. &nbsp;Yahoo pinheads.... often when many of us read our mail, we use the Back button prevalent on many mice to go back to the inbox. &nbsp;I can click it immediately without worrying where my cursor is. &nbsp;I&#39;ve been dealing with this for a while, assuming that this is irritating enough to a decent number of people, that you would fix it. &nbsp;But you haven&#39;t, and for me it&#39;s just been impossible to get used to this particular quirk of interface design when every other mail program still acknowledges the back button implies you want to go back to your inbox, not the freaking login screen.&nbsp;<br><br>Had already started migrating to gmail since I got an android phone. &nbsp;This just accelerated that move. &nbsp;Congrats. &nbsp;See ya.&nbsp;
25 Jan 2012 2:45 PM
Make it one more upset user.&nbsp; I have had the same Yahoo mail address since the early 90&#39;s, but THIS BACK BUTTON ISSUE ABSOLUTELY DRIVES ME CRAZY!!!!<br><br>I noticed they know how to properly program the back button on this Developer Feedback page; perhaps they could go show the genuises on the mail team how to fix it.<br><br>Oh, and while you are at it, fix the bit that only allows me to highlight and delete whatever is on the screen in an e-mail, rather than all of the text at one time.<br><br>I would be very impressed with Yahoo Mail if it were something that was put together as a class project in a high school programming class.<br><br> &nbsp;
marcs26 Jan 2012 7:25 AM
If instead of reading even 1 single attempt of a response for a resolution on the Yahoo Developer Network forum in the past 4 months, there must be greater factors at work. Perhaps the executives have given orders to drive users away from yahoo for the purpose of stock manipulation(Sometimes a few shareholders need/want to buy massive quantities of shares, but want to push the share price down a little first) <br><br>I dont see any other logical reason how a company with 14,000 employees, generating billions of dollars in revenue/sales per year can let such a major problem go unrepaired. Im glad Im not the only one that wrote about it. <br><br>I can only check back here to see if there will ever be a resolution. It is primitively, nerve wrackingly frustrating.<br><br>One little tidbit of information to link my theory on this unresolved issue is substantiated below. Roy Bostock is Yahoo chairman.<br><br> &quot;Roy J Bostock is an American businessman and has served as chairman of Yahoo since January 2008. He also serves on the boards of directors of Morgan Stanley and Delta Airlines.&quot;<br> QUOTE (Ed @ 15 Sep 2011 9:06 AM)<br> Sequence<br> 1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed
Jennie26 Jan 2012 2:35 PM
I never thought I would be aggravated enough to actually post on this petty issue, but this back button issue is utterly, completely, annoying.&nbsp; It is second nature to go back to the inbox by using back button.&nbsp; Isn&#39;t that what the back button is for?&nbsp; Going to the previous screen, but somehow Yahoo managed to intentionally screw that up?&nbsp; I cannot tell you how many times I have clicked back button when answers dozens of emails only to have to use the FORWARD button and then inbox again.&nbsp; Who thought this was a good idea?????&nbsp; <br><br><br><br><br> QUOTE ( @ 25 Jan 2012 2:45 PM) Make it one more upset user.&nbsp; I have had the same Yahoo mail address since the early 90&#39;s, but THIS BACK BUTTON ISSUE ABSOLUTELY DRIVES ME CRAZY!!!!<br><br>I noticed they know how to properly program the back button on this Developer Feedback page; perhaps they could go show the genuises on the mail team how to fix it.<br><br>Oh, and while you are at it, fix the bit that only allows me to highlight and delete whatever is on the screen in an e-mail, rather than all of the text at one time.<br><br>I would be very impressed with Yahoo Mail if it were something that was put together as a class project in a high school programming class.<br><br>&nbsp;
Prophecy - Sean27 Jan 2012 1:47 PM
Agreed. &nbsp;Please fix it!. &nbsp;Very annoying<br><br><br> QUOTE (Jennie @ 26 Jan 2012 2:35 PM) I never thought I would be aggravated enough to actually post on this petty issue, but this back button issue is utterly, completely, annoying.&nbsp; It is second nature to go back to the inbox by using back button.&nbsp; Isn&#39;t that what the back button is for?&nbsp; Going to the previous screen, but somehow Yahoo managed to intentionally screw that up?&nbsp; I cannot tell you how many times I have clicked back button when answers dozens of emails only to have to use the FORWARD button and then inbox again.&nbsp; Who thought this was a good idea?????&nbsp; <br><br><br><br><br> QUOTE ( @ 25 Jan 2012 2:45 PM) Make it one more upset user.&nbsp; I have had the same Yahoo mail address since the early 90&#39;s, but THIS BACK BUTTON ISSUE ABSOLUTELY DRIVES ME CRAZY!!!!<br><br>I noticed they know how to properly program the back button on this Developer Feedback page; perhaps they could go show the genuises on the mail team how to fix it.<br><br>Oh, and while you are at it, fix the bit that only allows me to highlight and delete whatever is on the screen in an e-mail, rather than all of the text at one time.<br><br>I would be very impressed with Yahoo Mail if it were something that was put together as a class project in a high school programming class.<br><br>&nbsp;
Thomas28 Jan 2012 5:56 PM
ARRRG!<br>Yes, very annoying!<br><br> QUOTE (Ed @ 15 Sep 2011 9:06 AM)<br> Sequence<br> 1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed
JCooley6 Feb 2012 12:30 PM
I&#39;m so glad to see there are others who find this intolerable. I don&#39;t check my Yahoo mail everyday, sometimes only once a week, so I ALWAYS forget that I can&#39;t use that back button and I&#39;m dumped out my email and I get angry all over again.&nbsp; <br><br>There&#39;s no way they haven&#39;t gotten an earful about this, yet there seems to be no fix yet. I&#39;m about ready to abandon ship.
CHRISTINE10 Feb 2012 7:20 AM
<br>Quite agree with everyone, the new Yahoo email format is terrible (being polite) I have email them to let them know what I think and have not heard a thing.&nbsp; HATE IT HATE IT HATE IT.&nbsp; Does anyone know of a good email provider that I could change too.<br><br>Maybe if we all moan long enough they will change back to the old format.
Chris W10 Feb 2012 8:09 AM
Well Christine, based on when this thread was started, people have been moaning about this ridiculous &#39;feature&#39; for a while now.<br><br>I only use Yahoo mail because of a Yahoo group I am a member of. &nbsp;I would NEVER use it for anything more than that. &nbsp;It is about as clunky as the original email programs that came out when I was in university almost 20 years ago.<br><br>Absolutely shocking.
Michelle10 Feb 2012 1:57 PM
What the heck Yahoo!!!&nbsp; Are you trying to drive people away from your mail service?&nbsp;&nbsp; I cant think of a single thing more frustrating than this!<br><br>I&#39;m leaving gmail right now and looking for better alternatives, why not take advantage and fix this NOW while people are still looking to get away from google?<br><br>
raymond11 Feb 2012 4:15 PM
It&#39;s extremely frustrating but I guess it doesn&#39;t matter so much for me. I&#39;m only using Yahoo mail for stuff that I don&#39;t want cluttering up my main email service and I only log in once a week at most anymore because of this and other things.
Lewis12 Feb 2012 10:01 AM
JUNK!!<br>Please fix this!<br>
nucosia13 Feb 2012 1:02 PM
Annoying and I can&#39;t help myself doing it anyway.&nbsp; I hate it!
Kyrre14 Feb 2012 1:56 AM
<span>Yahoo has been my</span>&nbsp;main<span>&nbsp;private e-mail service for almost a decade. I welcome the new design and features, it&#39;s not something I mind very much.&nbsp;<br><br>&nbsp; However, this thing with the back button is extremely frustrating. I&#39;m quite&nbsp;surprised&nbsp;that there is no fix or setting to alter this. One would believe that since Yahoo is carrying out new design for their mail interface, they would care about the feedback of their users, and fix issues like these.<br><br>I hope I don&#39;t have to revert to Gmail now... But&nbsp;every time I hit the button, just another hair on my head is turning grey....&nbsp;&nbsp;</span>
Sallie14 Feb 2012 6:35 PM
ITA with ya&#39;ll. It&#39;s definitely one of the most annoying things about Yahoo Mail now. I&#39;ve used this email address for 15 years, but am really tempted to give up and go with gmail.
jdejdennis17 Feb 2012 3:11 AM
Just had to add my twopenneth. I keep about 100 emails for reference and periodically delete odd ones at or near the end&nbsp;after reading them for the final time.&nbsp;I cannot accept that after deleting one I have to go back in and re-locate the next one I want to check for deletion. I was a&nbsp;commercial computer&nbsp;programmer for 30 years and I think every chairman I ever worked for would have sacked me for incompetence if I had failed to correct&nbsp;something as fundamental as&nbsp;this within within a few hours.&nbsp;&nbsp;
Carolyn20 Feb 2012 1:48 PM
THIS!!! &nbsp;THIS!!!! A thousand times, THIS! &nbsp;Can&#39;t you please fix this &#39;back button dumps you out&#39; behavior? &nbsp;It&#39;s driving me crazy. &nbsp;Seriously guys. &nbsp;C&#39;mon!
Zachary23 Feb 2012 12:05 PM
Yes, there is a need for the back button. I just got back from vacation and have to go back two weeks to read my mail. Well, I go back two weeks, read an email, then hit back to go back to the day I was on. But what happens? I&#39;m sent to the log-in screen.<br><br>This is like if Ford put out a car that didn&#39;t have reverse. It&#39;s absurd. I&#39;m not sure how Yahoo is going to survive this. It&#39;s been going on for like a year now with no fix. How is this possible? How could a company with their resources not have fixed this within the week? It&#39;s mind boggling. What would happen at Ford if a car was released without reverse?<br><br><div class="quote"><div class="quotetop">QUOTE<cite>(Grarnigh @ 8 Dec 2011 4:02 PM)</cite></div><blockquote class="quotemain"><br><div class="quote"><div class="quotetop">QUOTE<cite>(Ed @ 15 Sep 2011 9:06 AM)</cite></div><blockquote class="quotemain"><br><span style="text-decoration:underline;">Sequence<br></span>1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed</blockquote></div><br>You are probably in (classic page by page). View as in a Scrolling List. It opens the mail in the same window, so there is no need for the back button. It&#39;s like using using an old email software. It&#39;s really gay though. And it might turn you gay.</blockquote></div>
Zachary23 Feb 2012 12:22 PM
Here&#39;s how you switch back to classic:<br><br>wtf?<br><br>Oh great, this yahoo blog doesn&#39;t allow links--gee, a developer blog that doesn&#39;t allow links... hmmm, I&#39;m sensing a pattern here.<br><br>Well, there is a link out there to switch to classic. You&#39;ll have to find it yourself. <br><br>This is the only fix for this I have found, but it does solve the problem. Wish I had found&nbsp;this fix&nbsp;a year ago. <br><br>Astonishing that yahoo has not solved this. Do they somehow think it&#39;s not a problem? <br><br>It makes me wonder if their developers actually use their own web mail product. They should be forced to as a requirement of employment. That would have solved this a year ago.
Omnivore1 Mar 2012 7:05 AM
I tried to send a message to Yahoo on its Feedback page because of this issue. Spelled it out in a long message detailing my frustrations. Hit Send and got a message that the Feedback page page was &quot;unavailable&quot; but that I should try again because &quot;Your message is important to us.&quot; Really? Then why doesn&#39;t the Feedback feature work? And why has this infuriating Back button issue been allowed to fester for so long?<br>I suggest that everyone who is frustrated by this issue spring for a stamp and send a letter to Yahoo&#39;s relatively new CEO Scott Thompson. The address is:<br><span style="font-size:12px;">701 First Ave., Sunnyvale, CA 94089<br><br></span>Snail mail is far more likely to get attention than e-mail these days--and it can&#39;t be blocked.<br><br><br>
Jordan2 Mar 2012 12:53 AM
Fix this problem!!!!!!!!!!!!!!!!!
Carolyn4 Mar 2012 5:33 AM
Happened again!&nbsp; Driving me nuts!!&nbsp; And why have you deleted my previous posts?
hawk18665 Mar 2012 8:18 AM
Yep the worse change in the history of Yahoo. Now it&#39;s even impossible to switch back to Classic&nbsp;<br><br><strong style="color:#c00000;">YAHOO PLEASE FIX THIS !</strong>
Jeff6 Mar 2012 3:29 PM
Agreed.&nbsp; Fix the back button, Yahoo!
Jeff6 Mar 2012 3:32 PM
Oh, and Yahoo, for every one of us that was irritated enough to search the problem so we could b***h about it, there are at least 1,000 other irritated users who remained silent, but are looking at other email services.
aydina10 Mar 2012 7:50 PM
<strong style="font-size:18px;"><span style="color:#ff4040;">PLEASE FIX THIS PROBLEM YAHOO!! OTHERWISE PEOPLE WILL STOP USING YAHOO PERMANENTLY. IS IT ANY WONDER PEOPLE ARE SWITCHING TO GMAIL?</span><br></strong>
aydina10 Mar 2012 7:50 PM
<strong style="font-size:18px;"><span style="color:#ff4040;">PLEASE FIX THIS PROBLEM YAHOO!! OTHERWISE PEOPLE WILL STOP USING YAHOO PERMANENTLY. IS IT ANY WONDER PEOPLE ARE SWITCHING TO GMAIL?</span><br></strong>
Charles13 Mar 2012 1:56 PM
The real question is obvious. If the new Yahoo mail was entirely benign and beneficial, would thy not simply convert everyone automattically? Since they require user permission, there must be consequences that not every user will be happy with. I am doing everything I can to continue with the classic format, but my patience is wearing thin. Gmail may be my best option as I have hears of problems with Hotmail. I welcome comments from others. Cheers
Charles13 Mar 2012 1:57 PM
The real question is obvious. If the new Yahoo mail was entirely benign and beneficial, would Yahoo not simply convert everyone automattically? Since they require user permission, there must be consequences that not every user will be happy with. I am doing everything I can to continue with the classic format, but my patience is wearing thin. Gmail may be my best option as I have hears of problems with Hotmail. I welcome comments from others. Cheers
Kendrik17 Mar 2012 10:58 AM
<span style="font-size:14px;">Hey Yahoo, do you wonder why this topic has more replies than any other in the suggestion box right now???<br><br>Please consider fixing this back button issue. It will generate a lot of customer satisfaction.</span>
Barbara20 Mar 2012 10:54 AM
Yup, same thing still happening; just did it to me again over past few days. And I thought for awhile there was a workaround on the page, but I can no longer find it. &nbsp;Am I missing something? If not, I think it&#39;s time to start migrating away from my Yahoo account. I even told a relative who works at Yahoo about it, hoping he could kick it up the chain...but nothing. Arghhh!
Kendrik22 Mar 2012 5:06 PM
Does anyone know if the developers ever respond to these suggestion pages, or is this all just being ignored? &nbsp;It&#39;s hard to tell if they even realize that this is an issue.
Ed1 Apr 2012 11:56 AM
<br>FIX THIS YHOO BONEHEADS
GoPats2 Apr 2012 12:56 PM
<br></br><p style="MARGIN:0in 0in 10pt;" class="MsoNormal"><font size="3"><font face="Calibri">A seemingly minor flaw that results in my cursing of Yahoo daily.<span style="">&nbsp; </span>I would think it would be easier for one software developer to bring back a piece of developed and proven code rather than having millions of users develop a new process for a simple task such as returning to the previous page that was viewed.</font></font></p>
Bruce3 Apr 2012 6:36 PM
Yahoo is only EMail browser where the &quot;Back&quot; browser doesn&#39;t work. I&#39;ve tried &quot;getting used to it&quot; over past year and still just now I clicked &quot;Back&quot;.<br><br>I am switching over to GMail. Yahoo Mail sucks.
mevlo9 Apr 2012 9:42 AM
Agreed. Don&#39;t take this as a joke yahoo.<br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(aydina @ 10 Mar 2012 7:50 PM)</cite><blockquote class="quotemain"><strong style="font-size:18px;"><span style="color:#ff4040;">PLEASE FIX THIS PROBLEM YAHOO!! OTHERWISE PEOPLE WILL STOP USING YAHOO PERMANENTLY. IS IT ANY WONDER PEOPLE ARE SWITCHING TO GMAIL?</span><br></strong></blockquote></div></div>
min jung9 Apr 2012 12:49 PM
<p>OMG Yahoo.&nbsp; You guys are doomed !!!&nbsp;&nbsp; </p>
Fely Unaellioso11 Apr 2012 12:59 AM
you can see me lol jurdan<br><br></br><div class="quote"></br><div class="quotetop">QUOTE<cite>(Jordan @ 2 Mar 2012 12:53 AM)</cite></div></br><blockquote class="quotemain">Fix this problem!!!!!!!!!!!!!!!!!</blockquote></div>
Mark15 Apr 2012 1:27 PM
It&#39;s just f**king annoying, just unbelievable.<br><br>A company like yahoo that are behind google should be trying much harder. When you&#39;re second or third best, that&#39;s what you have to do. Yahoo in general (not just the mail) always looks so budget, it&#39;s amazing anyone uses it.
Norman15 Apr 2012 11:02 PM
At the very least, they could put a &quot;back to inbox&quot; button at the bottom of emails so one doesn&#39;t have to scroll back up to the inbox button. Fairly disgusting that they don&#39;t even respond with some kind of an explanation to this page of complaints. Just another heartless corporation now, I guess. Too big to fail, etc.
Maggie18 Apr 2012 10:15 AM
Intuitive clicking of back button takes you back to login and not back to mail inbox.&nbsp; Extremely frustrating and difficult to &quot;unlearn.&quot;&nbsp; No one had the user in mind.<br><br>Extremely difficult to edit e-mail text.&nbsp; Cursor does not stay in place and you have to repeat action to get the cursor in the correct place to add or delete text.<br><br>
Chevyguy20 Apr 2012 3:57 AM
at yahoo we make every effort to make life as difficult as possible there must be flaws for people to bitch about you no need back button to go back to your&nbsp;previous&nbsp;page why would we make things easy for you all at yahoo we forced everyone to upgrade to our awsome new email which is better because we eliminated the use of the back button<br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(Ed @ 15 Sep 2011 9:06 AM)</cite><blockquote class="quotemain"><br><span style="text-decoration:underline;">Sequence<br></span>1. Login to email account<br>2. Access inbox<br>3. Select an unread email, transitions to new page.<br>4. Press browser&nbsp;&#39;Back&#39; arrow to return to inbox.<br><br>Instead of the inbox, I&#39;m redirected to the login screen.<br><br>It&#39;s hard to believe that Yahoo developers didn&#39;t encounter this during testing.&nbsp; They should realize that this navigation is counterintuitive, and can be downright aggravating, since most people rely on the back arrow as second nature.<br><br>Ed</blockquote></div></div>
Lorna24 Apr 2012 8:07 AM
Already moved to Gmail, just came back to see if they&#39;d fixed the problem. 10 years with yahoo but I wont be back a second time. idiots<br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(mevlo @ 9 Apr 2012 9:42 AM)</cite><blockquote class="quotemain">Agreed. Don&#39;t take this as a joke yahoo.<br><br><div class="quote "><div class="quotetop ">QUOTE<cite>(aydina @ 10 Mar 2012 7:50 PM)</cite><blockquote class="quotemain"><strong style="font-size:18px;"><span style="color:#ff4040;">PLEASE FIX THIS PROBLEM YAHOO!! OTHERWISE PEOPLE WILL STOP USING YAHOO PERMANENTLY. IS IT ANY WONDER PEOPLE ARE SWITCHING TO GMAIL?</span><br></strong></blockquote></div></div></blockquote></div></div>
Lionel15 May 2012 9:41 PM
In the desperate hope Yahoo actually sees this page as some kind of request, my god - I *hate* the behavior of the back button in yahoo mail, to the extent that it has been relegated almost entirely to a spam account for me.

Please fix it!!!
jg16 May 2012 12:24 PM
I just wanted to say I hate this, and have cursed several times at it, and I'm glad to see others hate it too!!!

YAHOO FIX THIS PROBLEM OR I'M SWITCHING.  

P.s.  I been using yahoo mail for the last 10 years.
Len Feehan23 May 2012 4:11 AM
This is a schoolboy error in basic system design,
-'dont break the damn back button'.

I've used yahoo mail since 2001, this is sufficiently annoying to send me to gmail, its even worth the effort of changing all my account logins and contacts so i never need to use yahoo again.
Super job.