HI Nikia, i wanted to check if you are still having the same issues? If so please provide the following details so I can assess your issue:

(1)TV Model # (2)Versions of CTV engine, FW, and Container (Go to the Connected TV Store and open it up to show the sidebar, press green button, go to TV App Software) (3)Version of app that is failing (Go to Facebook app and open it up to the sidebar, press green button, go to TV App Software) (4)Type of connection (hard wired or wifi) (5)Description of failure (6)Steps to reproduce the error

Regards, Elinor