We may help you with the problem however, the Netflix app is not built directly on the Y! Connected TV platform. Netflix is often a native code executable that Yahoo! Connected TV makes available seamlessly through the flexible architecture of our platform. The physical implementation is different than an app built with our development kit.
Knowing what TV are you using may help us with your problem. What is the TV make and model number?
My last reply seems to not have posted for some reason. It was rather long, so this probably will no longer hit all the points i made in the original unfortunately.
Yes, i am still having a problem with the Netflix App. There are no options available for subtitle or audio language in the older version of the app which effectively makes it useless for watching titles that are not in your native language.
There are even titles i know i watched before getting my newer TV that now no longer have subtitles.
The most frustrating thing is that i cannot get either Vizio or Netflix to give a reasonably straight answer as to why these features are not supported, or more importantly who would be responsible for looking into the problem. The older TV seems to have all the VIA and Yahoo App support of my newer TV, but for some reason this app in particular cannot be upgraded to the latest version. Things like subtitles or which audio language to stream to the App should not be features that require any particular hardware support to implement as far as i am concerned. Calling one company and having them tell you it is the other company's responsibility, only to have the other tell you the exact opposite is not very helpful at all.
It would be really nice to know why the App is being restricted from older model TVs. From some other posts here on the Netflix App, i believe it was mentioned that it is not implemented in the usual platform independent way of other Apps, which does not seem like the brightest of decisions if true.