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how do we troubleshoot "install error"

I was testing some new versions of my widget and got an "install error". This message appears in the widget slot on the snippet bar, then the snippet disappears.

I originally thought something in my changes broke it, but then I tried to install an older version of the widget that had worked fine before. It gives me the "install error" too.

Installing one of the Yahoo! widgets (I think I picked sports) works just fine.

What could make a previously-working widget change to giving "install error"s?

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  • QUOTE (mutantbob @ Apr 21 2011, 10:43 AM) <{POST_SNAPBACK}>
    I was testing some new versions of my widget and got an "install error". This message appears in the widget slot on the snippet bar, then the snippet disappears.

    I originally thought something in my changes broke it, but then I tried to install an older version of the widget that had worked fine before. It gives me the "install error" too.

    Installing one of the Yahoo! widgets (I think I picked sports) works just fine.

    What could make a previously-working widget change to giving "install error"s?

    Do you have any references to the platform object?
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  • QUOTE (Benjamin Toll @ Apr 21 2011, 11:00 AM) <{POST_SNAPBACK}>
    Do you have any references to the platform object?


    No. Evidently the problem was solved by waiting. I assume Yahoo or the internet was having an intermittent problem because I attempted to install the widget just now and it succeeded and functioned properly. I wish the toolkit could distinguish between an internet problem and a widget problem.
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  • This was happen to us all day today. Even on non-test Widgets -> NHL Gametime :bOur network was running flawless once we could get the applications installed.
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  • QUOTE (WidgetRealm @ Apr 21 2011, 03:17 PM) <{POST_SNAPBACK}>
    This was happen to us all day today. Even on non-test Widgets -> NHL Gametime :bThe cloud is failing all over the place... Zencoder was down and now we're having issues with Heroku who hosts some of our Rails stuff.
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