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Need some encoding guidance

I've got some video, enocded by us and encoded by a client which isn't working, we are also not getting any playback error on the (Vizio) TV we just get a black screen. We dump this in something like VideoSpec and can't find any differences against a working video. Any guidance would be appreciated.

Not Working:
https://s3.amazonaws.com/com.adifferentengi...44.h264.700.mp4
http://roku.healthcasts.com/Healthcasts_Vi...deo4-500kbs.mp4

Thanks!

by
6 Replies
  • Hey Mike, we will have a look at these.
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  • Thanks Austin - so I found the issue here. It wasn't the streams. It was the server. S3 doesn't serve the streams properly I'm not sure the exact header magic to fix it, because I found routing the s3 bucket through the cloudfront CDN would allow them to work, and we're fine with using cloudfront.

    Both of these streams work fine off a vanilla Apache instance however.
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  • This is not true. We serve directly from S3 without any problems on very large distributions.
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  • Would love to hear how you're getting it to work.

    We've got this file:
    https://s3.amazonaws.com/public.domain.vide...ow.h264.500.mp4

    S3 Hosted Won't play on our Vizio TV

    Exact Same File routed through Cloud Front
    https://d3rzfzki9p2csi.cloudfront.net/vids/...ow.h264.500.mp4

    Works like a champ.
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  • Note: We didn't do much heavy debugging we assumed it was an encoding issue for a while until it played fine just off of a vanilla Apache instance. For shits and giggles we ran it through cloudfront which was our ideal deployment scenario anyway and it worked.
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  • i have same problem i find some of information about this in site ukash but they write about in turkish language 
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