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AboutBox fails on Samsung

Hello,

AboutBox view (green button) doesn't work on Samsung 7090 with framework 1.1.38.C - Blank page with disabled "back" button. I've tried
CODE
{ id: 'view-Settings',  viewClass: KONtx.views.AboutBox }

in init.js or stand alone js view
CODE
var SettingsView = new KONtx.Class({
    ClassName: 'SettingsView',
    Extends: KONtx.views.AboutBox
});

No success to have about view on Samsung. Amazon video, Blockbuster, Showtime don't have working AboutBox too, but I've got this from your QA:
CODE
[Samsung TV]: About page is showing blank
*** Tested on Samsung TV ***
1.Start TV
2.Launch side bar
3.Open settings page
Observe about page is showing blank with focus on top title bar

It is fine on simulator with framework 1.2.25
What to do? Where I can find new firmware (I'm in Europe)? Blockbuster widget tells me to update my firmware in order to start it. Nothing on Samsung website.

Thanks

by
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3 Replies
  • Samsung does not support firmware upgrades in their 2009 TVs in Europe. Currently, the only way to access the Blockbuster widget from the gallery is if you set your location to the US. Can you check your location setting? The Europe TVs are running engine v5.0.0 and framework v1.1.38.C, which is probably what you are running. If you developed your widget requiring the 1.2 framework or higher, some pieces of the widget will break. Samsung is QAing the 1.3 framework on the 5.0.0 for EU, so this will take a few more weeks until you get it. All framwork releases should be backwards compatible, so if optimize your widget using the 1.2 framework, it should work fine on the 1.3 framework as well. You should continue testing your widget in the wdk using the latest production simulator. When you submit your widget, you can specify the framework your widget requires to run and we'll make sure that your widget runs on the appropriate framework when it's released.

    Let me know if you need any more info or help.

    -Roger




    QUOTE (georgi.dinchev @ Jan 21 2010, 06:46 AM) <{POST_SNAPBACK}>
    Hello,

    AboutBox view (green button) doesn't work on Samsung 7090 with framework 1.1.38.C - Blank page with disabled "back" button. I've tried
    CODE
    { id: 'view-Settings',  viewClass: KONtx.views.AboutBox }

    in init.js or stand alone js view
    CODE
    var SettingsView = new KONtx.Class({
        ClassName: 'SettingsView',
        Extends: KONtx.views.AboutBox
    });

    No success to have about view on Samsung. Amazon video, Blockbuster, Showtime don't have working AboutBox too, but I've got this from your QA:
    CODE
    [Samsung TV]: About page is showing blank
    *** Tested on Samsung TV ***
    1.Start TV
    2.Launch side bar
    3.Open settings page
    Observe about page is showing blank with focus on top title bar

    It is fine on simulator with framework 1.2.25
    What to do? Where I can find new firmware (I'm in Europe)? Blockbuster widget tells me to update my firmware in order to start it. Nothing on Samsung website.

    Thanks
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    0
  • QUOTE (Roger @ Jan 25 2010, 12:02 PM) <{POST_SNAPBACK}>
    Let me know if you need any more info or help.


    Thank you Roger, I need more help. Hot to pass Yahoo QA (next time they will tell me that AboutBox is still not working)? How to specify framework version?
    Report Abuse
    0
  • Does TV have an opportunity of change framework for one newer?
    Report Abuse
    0
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