Billing FAQ's

Please review the Sign up Tutorial prior to reviewing this FAQ.

  1. How/Where can I sign up?

    Signing up for BOSS API (Build Your Own Search Service) is quick and easy. Please visit the Yahoo! Developer Network’s BOSS page and follow the instructions to get started.

  2. How/Where can I cancel?

    Only a developer that is signed up for BOSS API and has an attached payment instrument (Such as a Credit Card) can cancel their service. You can cancel the service by visiting the Y!DN BOSS Details Page. Click on “BOSS Setup” and you will reach the BOSS Project Page. Click on the “Stop Billing” option in the top right corner.

  3. How much does BOSS API cost?

    Please visit the Yahoo! Developer Network’s BOSS API page to view the BOSS API Pricing and Payment terms.

  4. Am I entitled to a refund if I see a billing error?

    If you believe that you have been charged erroneously for your usage of BOSS API, please contact Yahoo! Customer Service. Prior to contacting Customer Service, please check your exact usage from the Y!DN BOSS Details Page in the API Usage section to ensure that no erroneous charges have occurred.

    To contact customer service, please click on the BOSS Setup from your Y!DN BOSS Details Page. This will take you to the BOSS Project Page. You will see a link for Support on the top right corner. Please choose “Payment or Billing” as a choice in the drop down menu. Provide relevant information for your account and an agent will respond to you.

  5. How/When can I expect my refund if I’m authorized to receive one?

    A refund will be provided to you via your attached payment instrument. You should expect to receive it reflected within the first or second account statement after the refund is initiated.

  6. Can I cancel my service without deleting my entire account?

    You can go to the Y!DN Project page associated with their BOSS API project and disable the Application ID by clicking on the “Disable BOSS” link. This will cancel your BOSS API service but the account will still remain enabled. The account can be re-enabled on the same page by clicking on “Enable BOSS”.

  7. How do I delete my account?

    You can delete your BOSS API service by disabling the BOSS Application ID through Y!DN. Go to the Y!DN BOSS Details Page for your BOSS Project. On the top right corner you can click on the “Delete Project” button to delete your BOSS API Project. This will delete your BOSS API service permanently. To restart using BOSS API, a new Application ID will have to be created and enabled with BOSS API.

  8. How much free usage can I get?

    Every BOSS API developer can get a credit of 50 BOSS Units of usage from the service. The free usage is applied as a credit to your account up to a month after your sign up date.

  9. How can I change my credit card billing information?

    Click this link How to edit credit card information to get started.

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